Plain outsourcing model can be most simply defined as "getting services from outside service provider, rather than do that inside the organization." This model has worked very successfully and is based on trust and confidence on each other. SYSCOM Group offers Supervised services outsourcing options. We take care of your offshore business center operations--supervise and monitor your staff and business workings—while you concentrate on the more important issues.

We take care of the operations and management of the specified projects. The project plans are yours. The decision-making lies with you. For example, if you assigned us your accounting and financial functions projects, you will decide the procedure and working plans, we will ensure that the business functions are carried out accordingly. To make sure that there are no communication gap, we normally sign a Service Level Agreement (SLA), which will define metrics for:

  • Scope of Service
  • Quality
  • Turnaround Time
  • Confidentiality
  • Non-Compete
  • Fees and other related issues

The fees can be decided on
  • Cost per record basis
  • Cost per hour basis
  • Cost per week basis

Advantages of Outsourcing
  • Cost savings of at least 40-50% over prevailing US prices
  • Allows you to focus on core business
  • Improve employee satisfaction with higher value addition jobs
  • Makes best use of competitive resources available worldwide
  • Your Competitors may be doing it

Outsourcing in new millennium
  • Same standard hardware and software platforms available world wide
  • High speed and low cost of Telecommunications
  • Use of Internet as a global communication medium
  • On Line operations possible from any location

 

 

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